SFT 6.3 Redbrick Code of Conduct

Integrity is not optional. It’s the foundation of everything we do.


Forgery

Changing dates, forging signatures, modifying data, or manipulating documents is strictly prohibited.

  • No fake documents
  • No altered information
  • No shortcuts

Short-term gain is never worth long-term damage.


Client Incentives / Rebates

We do not pay or incentivize clients to take up loans.

  • No cash rebates
  • No vouchers or gifts
  • No “side deals”

We win on advisory — not discounts.


Unauthorized Cross-Selling

We are not a provision shop.

  • Do not sell products we do not support
  • Do not introduce services outside our scope

If we don’t stand behind it, we don’t sell it.


External Cases in Redbrick

Do not process cases for clients outside our proper engagement.

  • No PDPA consent = no case
  • No responsibility = no transaction

If it’s not our client, it’s not our case.


Redbrick Cases Elsewhere

Do not transact Redbrick cases outside the platform.

  • Unethical
  • Unprofessional
  • Breaks trust

Integrity is what protects you, the client, and the Redbrick brand.

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